Plot Camera
Plot Protection
Returns & guarantee
Plot Protection.
Hassle-free returns, flexible returns, and a functional guarantee. Free shipping across Canada on all products.
At a glance
7Days
Hassle-free returns
Full refund
30Days
Flexible returns
85% refund, 100% store credit, or 100% exchange
30Days
Functional guarantee
Repair, replacement, or full refund for undisclosed defects
Free shipping across Canada
On all products
Return window
How long you have.
Hassle-free returns
Flexible returns
Functional guarantee
Your options
What you get.
30 DAYS
Flexible returns
85%Refund
100%Store credit
100%Exchange
30 DAYS
Functional guarantee for undisclosed defects
- Repair
- Replacement
- Full refund
Special terms
Brand-new and excluded items.
Brand-new items
Brand-new items follow separate terms.
- Return window30 days
- Restocking fee15%
Excluded from voluntary returns
These items are not eligible.
AS-IS
For Parts
Final Sale
How to start a return
Start with an email.
Contact us within the return window that applies to your item.
Email us
Send a message to the address below to start your return or guarantee claim.
Tell us what you need
Include your order and the item, and let us know whether you want a refund, store credit, an exchange, or a guarantee claim.
Arrange the return
Local returns are handled by appointment.
Returns contact
zeid@plotcamera.com
Shipping & pickup
Free shipping. Local pickup.
Free shipping across Canada
On all products
Local pickup and returns
By appointment
Plot Camera
Plot Protection
Need help?
zeid@plotcamera.com